Privacy Policy – Cosmic Voy

Last Updated:

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the website, including:

  • Identity Data: Name, contact details (email address, phone number).
  • Inquiry Data: Information about your travel preferences, desired destinations (e.g., European city breaks, African safaris), and message content.
  • Technical Data: Internet Protocol (IP) address, browser type and version, and operating system.

2. Use of Data

We use the information we collect to operate our business and provide you with personalized services. Our primary uses include:

  • To respond to your inquiries and offer specialized travel advice.
  • To send you marketing and promotional communications, if you opt-in.
  • To improve our website functionality and tailor the user experience.
  • For business administration and legal compliance.

3. Cookies

We may use cookies and similar tracking technologies to access or store information. A cookie is a small file placed on your device. We use them primarily for website functionality and basic analytics to understand which of our packages (Europe, Americas, Africa) are most popular. You have the option to manage your cookie preferences through your browser settings.

4. Data Sharing

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. When you book a trip, we will share necessary information (like name and travel dates) with third-party vendors such as hotels, airlines, and local operators, strictly for the purpose of fulfilling your travel package. We do not sell your personal data to marketing third parties.

5. User Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or request the deletion of the data we hold about you. To exercise these rights, please submit a written request using the contact details provided in Section 6.

6. Contact Us

If you have questions or comments about this policy, you may contact us via email at [email protected].